You may want to clear your view in FirstRain and start creating channels from scratch.
- From the FirstRain app, click Edit next to Channels.
- Delete all of the existing channels and click OK next to channels.
- A page to set up a new channel (selected in step 3) is displayed - click Continue and proceed to configure your channel.
- Next, you can add more channels if needed.
If required, you can impersonate the user and perform the action on their behalf.